Service Management Art (SMArt) is an IT Management Consulting firm, focused primarily on IT Governance and IT Service Management. We provide consulting guidance and corporate education services that assist our customers to manage, optimize and report on their IT and Business Services. We achieve this by providing our customers with Recognizable Value for Investment (RVI) through a broad spectrum of guidance and improvement options.

SMArt uses pre-defined guides and templates that we tailor to our customers' specific requirements. Depending on your requirements we offer services ranging from Consulting (assessments, process development, coaching, mentoring and project support) through to IT Management Education (ITIL, CobiT, ISO/IEC 20000, ISO/IEC 27002, TOGAF). Additionally, we provide a full range of IT Management books through our bookstore.

 

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Our Managing Partners / Executive Consultants

Peter Lijnse - Sales & Marketing

Peter Lijnse

 

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John Krogh - Customer Engagement

John Krogh

 

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Elka Schrijver - Finance and Operations

Elka Schrijver

 

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SMArt Tweets

  • We confirmed our #ITIL Service Operations course in Edmonton. Mar 20 - 23, 2012. Contact us for more information. #ITSM #YEG

  • Our #ITIL Release Control and Validation course in Calgary is confirmed. Starting Feb 27, 2012 http://t.co/36fAamju

  • Service Management Art Newsletter - February 2012 #ITSM #ITIL #constantcontact http://t.co/FAY0azWy

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Contact us:

160, 3015 12 St NE
Calgary, AB T2E 7J2
Canada

Toll free: +1 866 616 4195
Phone: +1 403 219 4195
Fax: +1 403 769 1790
Email: info@servicemanagementart.com