About Us

About Us

Service Management Art is a consulting and education services company that specializes in Business Relationship Management,  IT Service Management and Enterprise Governance of IT.  We are a Canadian company with our headquarters located in Alberta.  Complementing our consulting services, we also offer accredited ITIL®, COBIT®, Lean IT, BRMP® and CBRM® education courses.

We offer both dedicated education (sessions specifically for you and held at your site) and open enrolment courses (sessions for multiple Service Management Art clients held at one of our locations) in Canada or the United States. We offer instructor-led are offered at your location or online.

Service Management Art has been providing IT and BRM Management consulting and education services since 2006. Our leadership team has been delivering IT Management education since 1992 and consists of some of the most experienced trainers in the industry.

Our trainers are fully accredited to deliver the official qualification courses. Service Management Art requires all trainers have consulting experience utilizing the different frameworks and in different industries. This consulting experience ensures that our trainers have relevant and engaging real-life scenarios to use as examples for the complex material. Our trainers are all required to maintain their skills and deliver education courses regularly in order to maintain their accreditation.

Our Managing Partners / Executive Consultants

Peter Lijnse

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John Krogh

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Elka Schrijver 

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ITIL® a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
COBIT® is a registered trade mark of ISACA®.
BRMP® and CBRM® are registered trade marks of Business Relationship Management Institute.