On a regular basis we receive questions about the Business Relationship Management courses. Below are some of the frequently asked questions and their answers. If you have a question that is not in this list or you want to know more about a specific answer, feel free to contact us.
To register for a course click on the images below.
What is the content of the course?
The course discusses the BRM role and the BRM organizational capability. The following topics are part of the course:
- Business Relationship Management as an organizational capability.
- The role of the Business Relationship Manager
- What is Strategic Partnering
- How does Portfolio Management support BRM
- BRM and Governance
- Value Management
- Relationship Improvement techniques
- Business Transition Management
- Powerful Communication
For more information on the topics click here.
What material is used in the course?
Every student will receive:
- Student guide. This guide has all the slides, sample exam questions, official sample exam and syllabus. The student guide also has references to relevant paragraphs of the BRMP Guide to the Body of Knowledge.
- BRM Professional Overview
Each student is required to purchase the BRMP Body of Knowledge. Members of the BRM Institute can download the PDF for free.
Does the course include the exam?
Yes, the course includes the exam.
What is the structure of the exam?
The exam consists of 50 multiple choice exam questions. The duration of the exam is 40 min. The pass rate is 50%, which means you need to have 25 questions or more correct to pass.
The exam is paper-based and is written on the afternoon of the last day of a class. For online courses students will receive an exam voucher for an online exam. This exam must be written within 30 days of completing the course.
Is it possible to rewrite the exam?
Our current pass rate is above 95% for all BRM courses we deliver. Our trainers will make sure you are prepared for the exam. During the course we will provide you with sample exam questions and the official sample exam from APMG – these questions will be reviewed during the course. In the unlikely circumstance you do not pass the exam, rewrites are available for purchase.
English is not my first language; can I get additional time for the exam?
All students that have english as a second language can request additional time to complete the exam. Please let us know if you qualify for “English as a second language status” when you register for the course, so we can take the appropriate action.
Who will be the trainer?
We have multiple trainers that teach Business Relationship Management course. Each of our trainers have many years of experience as consultants and will provide real life examples during the course. We cannot guarantee a specific trainer for open enrolment course; for dedicated courses it is possible to request certain trainers if they are available.
What are your pass rates for the exam?
Our current pass rate for BRM courses is above 95%. We have trained hundreds of students in Business Relationship Management.
Do you offer other courses for Business Relationship Management?
Yes. In addition to the BRM Professional accredited course we offer the following courses / workshops:
- BRM Introduction (half day or full day)
- BRM Executive Overview
- BRM simulations
We can work with you to build a workshop that meets your organization’s specific requirements.
Do you offer BRM coaching?
Yes. All our trainers / consultants are available for coaching BRM teams. We can discuss with your team which improvements provide value for your team. We will support your team with advice and by facilitating workshops. The coaching is focused on making sure you will receive the value you are looking for.
Can I get a discount?
Discounts are available for group registrations in our open enrolment courses, and for dedicated courses at your location. Call us for details.
All students that register and attend a BRM Professional course will receive a 50% discount on their new or renewed Business Relationship Management Institute Membership.
What are your class times?
Our open enrolment class room session run from 8.30 am to 4.30 pm for all 3 days. Online (instructor-led) courses are 5 consecutive sessions that are each 3 hours in duration (with exam prep session on request). Online classes will be scheduled based on specific time zones.
Dedicated classes (classroom or online) can start at different times if that is a requirement.
Is it possible to get an exam voucher instead of writing the exam on the last afternoon of the course?
Yes, we can provide you with a voucher to write the exam online after the course. The exam must be written within 30 days of completing the course.
Is there a formal designation?
Yes, when you pass the BRMP exam you can add the letters BRMP behind your name.
Do you offer courses world-wide?
Yes. We offer courses and workshops in different cities across North-America and Europe. Online courses can be delivered world-wide.