IT Governance

The following is a set of services that are focused on IT Governance Services. We will tailor these services to your specific requirements.

IT Governance Strategy Development

• What are the right things for YOU to do in IT Governance?
• How can YOU balance investments in people, processes, products, vendors, and business partners?
• How can YOU respond to changing business needs?

When external pressures demand an actionable short term strategy and a sustainable long term strategy, the rapid development of an IT Governance Strategy is often a trying task. IT Governance Strategy developments often follow a major incident within an organization. However, IT Governance Strategies often focus only on regulatory controls, and not on the value of IT. The development of an IT Governance strategy will help your organization identify its short term and long term direction – both to respond to regulatory concerns, as well as how to realize value from IT. We will help you:

• Determine the scope of the strategy
• Review the Business’ current strategy, future direction of the business, and requirements therein
• Assess the current state of IT and review IT’s requirements
• Review Industry trends
• Develop the strategic direction for IT with regard to IT Governance

IT Governance Roadmap Development

• What is the most efficient way for YOU to implement IT Governance and realize the benefits therein?

IT Governance implementations are more complex than ensuring SOX/C-SOX compliance. IT Governance is focused on portfolio management, process compliance, regulatory compliance, financial accountability through benefits realization, and training to ensure staff performance. Implementing IT Governance must be sized and timed appropriately to ensure organizational uptake and success. Service Management Art’s approach to helping guide IT Governance implementations within organizations can help organizations avoid the common pitfalls of treating this implementation like any software project. We will help you:

• Determine organizational governance requirements
• Determine the scope of supporting tools to implement
• Identify and interview stakeholders, including auditors
• Review current project and/or Governance program plans
• Prepare an actionable roadmap

IT Governance Process Maturity Assessments

• How can YOU understand your current organizational process maturity in a clear and consistent manner?

The Process Maturity Assessment for IT Governance helps organizations understand their material process gaps, prove audit compliance, and focus process improvement efforts. By reviewing all in scope processes with process owners, managers, and stakeholders, Service Management Art is able to objectively assess processes and identify material process gaps. If used as a project audit, the added value of these assessments is the ability for the organization to prove to stakeholders through an objective assessment the gains that have been realized. We will:

• Determine scope of the process maturity assessment
• Identify stakeholders to interview
• Interview stakeholders
• Collect and consolidate findings
• Prepare report on findings
• Review findings with project sponsor