Coaching and Mentoring

For an organization to receive the most benefit of implementing improvements, it is important for the appropriate resources to have the skills and knowledge necessary to meet these improvement goals.

Our high level approach to coaching and mentoring is to:

• Perform an initial intake interview to determine the scope of Coaching and Mentoring
• Review organizational history in ITSM and IT Governance initiative
• Discuss planned topics for advisory
• Provide advisory services

Staff Coaching

• Coaching and mentoring is focused on helping individuals recognize and realize their goals, find and utilize their unique strengths, identify their limitations, manage themselves more effectively, and make changes in their personal and professional habits. Ultimately, coaching and mentoring is a partnership that focuses on making small changes to enable larger results.

Executive Coaching

• Executive coaching is best leveraged when managers are seeking to gain clarity in their thinking, change limiting beliefs, become more productive, effective, or creative, and improve results of themselves and their team.
• To best capitalize on the benefits of Executive coaching, coaches can be used to facilitate strategy meetings, provide guidance and advice to managers, or work one-on-one with executives to resolve organizational issues as they relate to ITSM. By enabling managers and program sponsors with the knowledge and tools to provide effective support to the program, executive coaching becomes a major boon to the organization.