Process improvements should be driven by what your customer’s requirements are.  We can work with you to identify these requirements, and then work with you to develop processes with you that make your organization successful. Process improvements can be made based on IT Service Management processes or IT Governance processes.

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  • We confirmed our #ITIL Service Operations course in Edmonton. Mar 20 - 23, 2012. Contact us for more information. #ITSM #YEG

  • Our #ITIL Release Control and Validation course in Calgary is confirmed. Starting Feb 27, 2012 http://t.co/36fAamju

  • Service Management Art Newsletter - February 2012 #ITSM #ITIL #constantcontact http://t.co/FAY0azWy

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Contact us:

160, 3015 12 St NE
Calgary, AB T2E 7J2
Canada

Toll free: +1 866 616 4195
Phone: +1 403 219 4195
Fax: +1 403 769 1790
Email: info@servicemanagementart.com